Terms of Service
Last updated: December 2024
Agreement to Terms
These Terms of Service ("Terms") govern your access to and use of the Coastal Crest International website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
Services
Coastal Crest International provides furniture supply services for luxury resorts, hotels, and hospitality properties. Our services include:
- Furniture consultation and sourcing
- Custom furniture solutions
- Delivery and logistics coordination
- Project management support
Quotations and Orders
All quotations provided by Coastal Crest International are valid for 30 days unless otherwise specified. Quotations are subject to change based on currency fluctuations, material availability, and shipping costs.
An order is considered confirmed only upon:
- Written acceptance of the quotation
- Receipt of the agreed deposit payment
- Confirmation of all specifications and details
Payment Terms
Standard payment terms are 50% deposit upon order confirmation and 50% balance before delivery. Alternative payment arrangements may be negotiated for specific projects. All payments must be made in the currency specified in the quotation.
Delivery
Delivery timelines provided are estimates and may vary based on manufacturing schedules, shipping conditions, and customs procedures. Coastal Crest International will make reasonable efforts to meet estimated delivery dates but is not liable for delays beyond our control.
Risk of loss and title for products pass to the buyer upon delivery to the specified location.
Warranty
Warranty terms vary by product and manufacturer. Specific warranty information will be provided with each quotation and order confirmation. Warranties typically cover manufacturing defects but do not cover:
- Normal wear and tear
- Damage from improper use or maintenance
- Damage from environmental factors
- Modifications made after delivery
Returns and Cancellations
Due to the custom nature of many furniture orders, returns are generally not accepted. Cancellation requests must be made in writing and may be subject to cancellation fees depending on the production stage:
- Before production: Deposit may be partially refundable
- During production: No refund available
- After shipping: No refund available
Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Coastal Crest International or our content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.
Limitation of Liability
To the fullest extent permitted by law, Coastal Crest International shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability shall not exceed the amount paid by you for the specific products or services giving rise to the claim.
Indemnification
You agree to indemnify and hold harmless Coastal Crest International, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our website or services or your violation of these Terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Republic of Maldives. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of the Maldives.
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on our website. Your continued use of our website or services after such changes constitutes your acceptance of the new Terms.
Contact Us
If you have any questions about these Terms, please contact us at:
Coastal Crest International
Level 15, Menara KEN TTDI
No. 37, Jalan Tun Mohd Fuad
60000 Kuala Lumpur, Malaysia
Email: info@coastalcrestinternational.com
Phone: +60 17-443 4561